Coronavirus (COVID-19)

In order to protect the public and our staff, we have implemented strict new policies regarding who enters the surgery.

These procedures are effective immediately and shall be reviewed on a daily basis.

In essence, entry into the surgery shall be strictly monitored and restricted to those who are booked and need to be in the building.

The new procedures:

* nobody enters without a prior appointment

* walk in patients are not permitted

* patients must make appointments by telephone, not in person

* as much as possible, patients shall be rung by a doctor the day before the appointment to see whether the matter can be dealt with by telephone rather than in person

* all pathology is now by appointment only

* DO NOT come to appointments too early as you will be made to wait outside

* only 1 patient per doctor shall be allowed in waiting room at one time - seats shall be spaced apart and other patients made to wait outside

* patients who can come alone should come alone (children and elderly who need help can of course bring help)

* patients who have travelled overseas in the last 14 days shall only be treated on the phone in the first instance

* patients with fevers, coughs or runny noses shall be given a mask

* routine scripts and repeats shall be dealt with over the phone or by email as much as possible and we shall deliver to the pharmacies within 1 business day

We apologise for the inconvenience however this is a very important time and we need to do all that is possible to contain spread of the novel coronavirus.

Yours sincerely,

Dr Aniello Iannuzzi